Information on customer data security

1. Cookies use policy
This refers to the cookies on the website www.smartbalanceshops.com owned by EV Benelux with headquarters in Avenue Louise 205/207, 1050, Ixelles, Bruxelles, unique registration code BE0783346858.
2. What are cookies?
Cookies are small text files stored on an Internet user's terminal equipment. The cookie is installed by request issued through a web server to a browser (eg Internet Explorer, Chrome) and does not contain software, viruses or spyware, having no access to the information on the user's hard drive. These files allow the recognition of the user's equipment and the appropriate display of the Internet page, adapted to the individual preferences of the user.
3. The role of cookies
Cookies allow the recognition of the user's equipment and the appropriate display of the Internet page, adapted to the individual preferences of the user.
The role of cookies is to ensure you a pleasant and safe web browsing experience and to offer you complete services depending on the online behavior manifested on the website www.smartbalanceshops.com. Specifically, based on cookies, SmartBalance has the possibility to:
a. Adapt the presentation and display of the site according to your preferences (language, resolution, etc.)
b. Create anonymous, non-personally identifiable statistics based on your site behavior and interest in the products presented. These statistics allow us to improve the structure and content of the site so that we can provide you with the information you need.
c. Provide web security measures.
4. Types of cookies used on the site www.smartbalanceshops.com
The site www.smartbalanceshops.com uses two types of cookies: per session and fixed. Per session cookies are temporary files that are installed on your terminal during your visit to our website and until the end of the session or browser used. Fixed cookies remain in the terminal used by you for a longer period of time, depending on their parameters or until they are manually deleted by you.
5. How are cookies used on www.smartbalanceshops.com?
Your visit to www.smartbalanceshops.com may install cookies so that we can analyze:
a. site performance
b. your registration (log in, newsletter, etc.)
c. your user profile
d. your location for geographic targeting purposes
But also to be able to deliver personalized advertising content.
6. Do cookies record and / or contain personal data?
Cookies do not request personal information and do not personally identify internet users. Personal data collected through the use of Cookies may only be used to facilitate certain functionalities for you. This data is encrypted so that unauthorized persons cannot access it.
7. Deleting Cookies
The applications used to access web pages (browser, for example) save cookies on the Internet users' terminal by default. However, the settings may be changed by you. so that the automatic installation of cookies is blocked by the web browser. Detailed information on how to manage cookies is available in the settings field of your web browser. We inform you that the limitation of the use of Cookies may affect certain functionalities of the way in which the pages of the website www.smartbalanceshops.com are displayed.
8. Why are cookies important for the Internet?
Cookies are important for the efficient functioning of the Internet, in the interest of the user, because they contribute to the creation of a simple and personalized web browsing experience according to the interests, preferences and behavior of each user.
Blocking or disabling cookies may make some sites impossible to use or may significantly limit your web experience. Blocking or disabling cookies does not mean that you will no longer receive advertising messages, but that the web pages you are on will no longer give you an experience tailored to your behavior and preferences.
Cookies are important for:
a. Content and services tailored to your preferences - product and service categories.
b. Offers tailored to your interests - password retention - if you opt for this feature.
c. Retention of child protection filters regarding web content (family mode options, safe search functions).
d. Limiting the frequency of delivery of advertising messages - limiting the number of impressions of an advertisement for a specific user on a site.
e. Providing relevant user-specific advertising.
f. Measurement, optimization and recording of data related to site performance - statistics related to traffic, content viewed. This information is important for improving the web experience of users.

9. Web security and user privacy issues
Cookies are NOT viruses and do not collect personal data.
However, cookies may be used to the detriment of users by Spyware programs. Because they store information about users' preferences and browsing history, cookies can be used as a form of Spyware. Anti-spyware applications have the role of marking cookies to be deleted during anti-virus / anti-spyware scanning procedures.
Browsers have integrated privacy settings that offer different levels of acceptance of cookies - such as the validity period and automatic deletion at the end of a web session.
10. Other security issues related to Cookies:
As all Internet users have the right to the protection of their online identity, it is advisable to be informed about possible security risks. Because these files constantly exchange information between the browser and the site you are visiting, the information transmitted through cookies may be intercepted by unauthorized persons or programs. For example, this is possible if the browser connects to the server using an unencrypted / unsecured network - as is the case with some Wi-Fi networks.
Other cookie-based attacks may be possible due to incorrect settings of these files on servers. If a website does not require the browser to use only encrypted channels, attackers can use this vulnerability to gain access to information transmitted through cookies. For these reasons, it is essential to pay close attention to the settings that protect your personal information available online.
11. Tips for secure web browsing based on Cookies.
Due to their flexibility and the fact that most of the most visited sites use cookies, they are almost inevitable. Disabling Cookies will not allow you to access sites such as Youtube, Gmail, Yahoo, etc.
That's why we offer some tips to ensure a safe web browsing through Cookies.
a. Customize your browser's cookie settings.
b. If you are the sole user of the terminal, you can set extended cookie expiration dates.
c. If you are not the only user of the terminal, consider deleting individual browsing data each time you close the browser.
d. Install antispyware applications and keep them constantly updated.
e. Make sure your browser is always up to date, as many Cookie-based attacks are possible due to weaknesses in older versions of browsers
All browsers give you the ability to customize the way cookies work.
To understand these settings, go to one of the links below, depending on your browser:
Cookie settings in Internet Explorer
Cookie settings in Firefox
Cookie settings in Google Chrome
Cookie settings in Safari
For the settings of cookies generated by third parties you can also consult the site:
http://www.youronlinechoices.com/ro/
12. Useful links
To learn more about cookies and how they work, visit the resources below:
Microsoft Cookies guide
All About Cookies
http://www.youronlinechoices.com/ro/
https://www.cookiechoices.org/